Frequently Asked Questions

Everything you need to know about professional website monitoring for businesses and agencies.

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URLWatch Plans & Features

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📦 Plans & Pricing

Free Plan: 1 monitor, 6-minute checks, email alerts. Good for testing or personal projects.

Starter ($7.99/mo): 10 monitors, 60-second checks, email alerts, email support. Perfect for small businesses and freelancers.

Super ($19.99/mo): 40 monitors, 60-second checks, all checks including SSL and blacklist. Great for growing agencies.

Pro ($39.99/mo): 100 monitors, 60-second checks, priority support. Ideal for agencies managing many client websites.

60-second monitoring means we check your website every single minute, 24/7. If your site goes down, you're notified within 60 seconds — not 5 or 10 minutes later.

Revenue Protection: E-commerce sites lose money every minute of downtime. Fast detection = less revenue loss.
Customer Retention: Customers who encounter downtime often never return. Quick fixes prevent customer loss.
SEO Protection: Google penalizes frequently down sites. Faster fixes protect your rankings.
Professional Image: Clients expect 99.9% uptime. Prove you deliver it with minute-by-minute monitoring.

The free plan checks every 6 minutes, which means your site could be down for up to 6 minutes before you're notified. That's acceptable for personal blogs, but for businesses it means slower detection and longer outages.

Paid plans with 60-second checks detect issues 6x faster, minimize downtime impact, and show clients you're proactive.

The Pro plan is built for agencies managing 20–100 client websites. At $39.99/month for 100 monitors, that's less than $0.40 per client per month — easily covered by any retainer.

You get 100 monitors, 60-second checks, all 8 health checks per site, and priority support. One prevented outage pays for months of monitoring.

Yes. Upgrade instantly — new limits apply immediately. Downgrade at the end of your billing cycle with no penalties or fees. No lock-ins, no contracts.

📊 How Monitoring Works

URLWatch runs 8 health checks per monitored site:

🌐 Site Uptime — Is your site responding?
⏱️ Response Time — How fast is it loading?
🔒 SSL Certificate — Is it valid and when does it expire?
🌍 Domain Expiry — When does your domain registration end?
🤖 robots.txt — Is it accessible for search engines?
🗺️ sitemap.xml — Is your sitemap available?
🚫 Blacklist Status — Is your domain or IP blacklisted?
🧰 Server Headers — What server software is running?

Any publicly accessible URL using HTTP or HTTPS:

Business websites, e-commerce stores (Shopify, WooCommerce), SaaS applications, REST APIs, client websites, blogs, portfolios, marketing funnels.

Cannot monitor: Sites requiring login/authentication, localhost/internal sites, or sites that block automated access.

Instant email alerts for: site going down, site coming back up, SSL certificate expiring (30, 7, 1 day warnings), domain expiry warnings, blacklist detection, and slow response times.

Alerts go only to the email address on your account. You can add multiple contacts on paid plans.

No. URLWatch is designed for non-technical users. Add a monitor in 10 seconds — just paste the URL and click add. No configuration files, no settings to learn. Alerts come to your email automatically.

💳 Billing & Payments

All major credit cards via Stripe: Visa, Mastercard, American Express, Discover, and international debit cards with credit card logos.

Payments are encrypted and PCI-compliant. We never see or store your card details — Stripe handles all payment security.

Yes. Monthly or annual — your choice.

Monthly: Starter $7.99 · Super $19.99 · Pro $39.99
Annual (Save 50%): Starter $48/yr · Super $119.88/yr · Pro $239.88/yr

We also offer Lifetime Deals — one-time payment, monitor forever. See the Lifetime Deals page.

Yes. 30-day money-back guarantee on all paid plans. Not satisfied? Contact us and get a full refund, no questions asked.

🚀 Getting Started

Immediately. Signup takes 30 seconds, adding your first monitor takes 10 seconds, and checks start running automatically from that point. Total time from zero to active monitoring: under 1 minute.

Yes. The free plan never expires — 1 monitor, 6-minute checks, email alerts, no credit card required. Test it with your own site first, then upgrade when you're ready for faster checks and more monitors.

Yes. URLWatch offers a white-label solution — full source code, your branding, your domain, unlimited monitors. One-time purchase at $1,999. Self-hosted on your own server. Contact us for details.

Ready to Start Professional Monitoring?

Join agencies and businesses protecting their websites with URLWatch. Free plan includes 6 monitors.

✓ No credit card  ·  ✓ 2-minute setup  ·  ✓ Cancel anytime

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